LUSSEA – Terms and Conditions

These Terms and Conditions govern the provision of services by LUSSEA, a company duly incorporated and licensed in Dubai, United Arab Emirates, operating as a home-service beauty and wellness provider (the "Company", "LUSSEA", "we", "us", or "our").

By booking or using any LUSSEA service, the client ("Client", "you", or "your") agrees to be bound by these Terms and Conditions.

Scope of Services

LUSSEA provides premium beauty and wellness services delivered at the Client's location, including but not limited to skincare treatments, hair services, body treatments, and related at-home beauty services. Services are performed exclusively by qualified and vetted professionals operating under LUSSEA's standards and supervision.

Eligibility

Services are available to individual clients and corporate clients. By placing a booking, the Client confirms that they are legally authorized to request the services and accept these Terms and Conditions on their own behalf or on behalf of the entity they represent.

Bookings

All bookings are subject to availability and confirmation by LUSSEA. LUSSEA reserves the right to refuse or cancel any booking in case of operational constraints, safety concerns, force majeure, or non-compliance with these Terms.

Pricing

Prices are communicated at the time of booking and may vary depending on the service requested, location, timing, and level of expertise required. All prices are expressed in the applicable currency and may be subject to applicable taxes unless stated otherwise.

Corporate Clients – Billing and Payment

For corporate clients, billing of end customers or services may occur through one of the following methods, as agreed with the corporate entity:

• Post-service billing, directly after the service has been performed, collected by LUSSEA personnel;
• Pre-payment, prior to the booking, via a secure payment link issued by LUSSEA;
• Monthly reconciliation and invoicing, consolidated and billed directly to the corporate establishment based on services rendered during the relevant period.

The applicable billing method shall be defined contractually or operationally between LUSSEA and the corporate client.

Client Responsibilities

The Client agrees to provide accurate information regarding location, access conditions, health considerations, and any other information necessary for the proper execution of the service. LUSSEA shall not be held liable for service disruption resulting from inaccurate or incomplete information.

Professional Conduct and Safety

LUSSEA professionals operate under strict conduct, hygiene, and safety standards. Any inappropriate behavior, unsafe environment, or breach of professional boundaries may result in immediate termination of the service without refund.

Limitation of Liability

To the maximum extent permitted by applicable law, LUSSEA shall not be liable for indirect, incidental, or consequential damages. LUSSEA's liability, where applicable, shall be limited to the value of the service booked.

Force Majeure

LUSSEA shall not be liable for failure or delay in performance due to events beyond its reasonable control, including but not limited to natural disasters, governmental actions, strikes, or security-related incidents.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates, as applicable in the Emirate of Dubai.

Amendments

LUSSEA reserves the right to amend these Terms and Conditions at any time. Updated versions shall be made available through LUSSEA's booking platforms or official communication channels.

Acceptance

By confirming a booking, the Client acknowledges having read, understood, and agreed to these Terms and Conditions.